Mukabalisa Florence is a woman well-known around Ngoma District, often seen at the local driving test grounds wearing her signature headscarf. She plays an essential role in the driving test process not just by teaching students how to drive, but sometimes even organizing the vehicles used in the exams.
At 53 years old, Mukabalisa has dedicated more than two decades of her life to teaching people how to drive. Her long-standing presence in the field has made her a respected figure so much so that some jokingly claim it’s nearly impossible to pass the driving test in Ngoma unless she has taught you or at least seen you.
Her influence comes not only from her skills but also from her deep commitment to the community and the sheer number of people she has helped succeed. She is the youngest of seven siblings, though only two are still alive today her other siblings were tragically killed during the 1994 Genocide against the Tutsi.
Despite having her education cut short in the eighth grade due to discriminatory policies of the time, Mukabalisa remained determined to make something of herself. After the genocide was stopped, she took on the responsibility of raising younger children, showing resilience in the face of adversity.
She later studied traffic laws and passed her provisional driving test. While still learning, she volunteered at test grounds bringing tools and materials to instructors. This allowed her to gain practical experience with both cars and motorcycles, further developing her skills.
From Survival to Mastery
In 2004, she began informally teaching people how to drive without yet having a full driving license. It was a way to make ends meet, but it also served as the foundation for her professional growth.
By 2008, she had earned her permanent driver’s license and began working as a certified driving instructor. From then on, she taught people not just as a job, but as a mission.
Between 2008 and 2014, Mukabalisa trained a large number of students. In 2014, she made the strategic move to obtain legal certification allowing her own vehicle to be used during official driving tests. This not only gave her more credibility but allowed her to work independently and expand her business.
A Lifelong Dream Born from Childhood
Mukabalisa says she was inspired to drive from a young age, having grown up among brothers and relatives who were drivers.
“Two of my older sisters were married to drivers, and my brothers could all drive. I grew up watching them and dreaming of one day joining them. Nobody in my family discouraged me even the older ones I lived with were supportive,” she says.
She vividly recalls being the only woman present when she took her first driving test. But instead of being intimidated, the moment only fueled her determination.
Battling Gender Bias with Grace and Strength
One of the recurring challenges Mukabalisa faces is bias from clients who assume that male instructors are more competent.
“Many clients initially prefer male instructors, thinking women can’t teach effectively,” she admits.
“But women are naturally calm and patient. I don’t raise my voice or get angry. Even when clients are skeptical, I give them my full attention and care, and many of them end up referring others to me.”
Teaching Thousands—and Counting
Mukabalisa has trained more than 2,000 people who have successfully acquired their driver’s licenses. On any given day, over 15 of her former students are among those taking the test.
“Since 2022, we’ve had daily driving tests. On a slow day, I bring 20 to 30 candidates. At least 10 of them usually pass. That makes me really proud,” she says.
She’s especially pleased by the rising number of women drivers in Ngoma. Many of them came to her for training, and now they are sending their own children to her.
“When a student finishes high school, their parents call me right away. I give excellent service, and people trust me.”
Creating Jobs and Building a Legacy
Mukabalisa now provides work to over 15 people every day. Through her teaching, she’s been able to build a comfortable life: she owns four cars, two motorcycles, and her own home. She also invests in other business ventures and supports her extended family.
But more important than material success is her pride in empowering others, especially the youth.
“I’ve been blessed. I’ve built a good life from this work, but the most fulfilling part is giving others a chance to grow. I’ve created jobs and helped improve the lives of many.”
Advice to Fellow Instructors and the Next Generation
To others in her profession, Mukabalisa stresses the importance of honesty, time management, kindness, and professionalism. She believes these values are key to lasting success and strong relationships with clients.
To young people, she urges self-confidence and discipline, emphasizing that character is just as important as skill.
And to women considering the driving instruction field, she offers strong encouragement:
“Many girls think they’re too weak for this job. But teaching people to drive isn’t just about strength it’s about patience, waking up early, and staying committed.
Office jobs aren’t the only ones that pay well. Women need to stop being afraid and take a chance. Let them come to us we’ll support them. It’s not as difficult as they think.”
Looking Ahead
Mukabalisa’s next goal is to expand her fleet of vehicles and create even more jobs particularly for young women. She dreams of seeing more women join the industry, gaining confidence and financial independence through this meaningful work.
